Can I exchange an item?
We are unable to exchange orders, but if you would like a different size, style, colour or product, then simply return the unwanted item for a refund and place a new order online for the product you'd like.
If you'd like to return your order, you can do so by sending it back to us at:
Greenfibres, 1 Malt Mill, Totnes TQ9 5NH
Provided the return meets our terms, we will issue a refund within 10 days of receiving it.
Please refer to our returns FAQs for how to return an item.
