organic & ethical goods since 1996
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Customer comments

Store Review
out of 5 (17 votes)

"I bought a kingsize sheet from you on Monday and it was delivered today. Yet again I'm a very pleased customer with a lovely sheet. Thank you for being a company so conscious of quality rather than quantity and pushing things organic forward." M.R, Environment Agency

"Bath mats arrived today and I am very pleased with them. Great service and great products as well as very environmentally friendly packaging. Well done!" R.W, East Sussex

"Just a further note to give you some feedback on my nightdress. Wore it last night. It is simply the most cosy and comfortable nightdress I have ever slept in (and I am a bit of a nightdress collector). Like being cuddled. Lovely!" C.J, London

"Thanks so much for my lovely wooden darning mushroom which awaited me yesterday evening in my mailbox when I got home to Chatham, New Jersey in the snow after attending the matinee at the Met (just to give you an idea of the circumstances ...). soil association The mushroom is smaller than the one my Mother, O.B, used to use at our home in St. Austell - hers was made of some polished hardwood, I'd love to know what became of it.  However this one will be fine for darning my grandson's socks - these are the ones I knitted for him LAST Christmas and even though I gave him the new ones I had knitted for him THIS Christmas (in Suffolk) he wants the old ones darned ... which is why I Googled, found you and ordered from you online before I came home." D.C, United States

"You guys are the Best! Thanks a million. Sound as a bell. (Why can't ALL businesses be as human & a pleasure to deal with as you?)". P.C, Ireland

"Thank you for your very efficient service in response to the two items I returned from a recent order, and to let you know how delighted we are with the remainder of the order." M.B, Essex

"My four other vests arrived in good order on Monday, and I meant to let you know then, but got side tracked. Just wanted to thank you for your excellent service, and the good quality of the vests. They are exactly what I was looking for!" A.Y, Cambridgeshire

"Just wanted to thank the lady who advised me on the aqua blue fitted top in the sale, I appreciated her honesty and lack of hard sell! Great service and I'll shop with you again." C.G, Aberystwyth

"Parcel arrived safe and intact...The Mushroom and socks are great...I will be shopping with you again in the future." S.W, Ireland

"I just wanted to write and say how much we are enjoying our Classic duvet covers. I did email at the time to say we were worried they would be too heavy and too shiny but that has not proved the case at all. They are light and crisp and cosy." B.W, Devon


"Hi, Sheets and towels turned up about 2 hours ago. I'm really really pleased with both the product and service." D.P, Finland

"Thank you for the parcel which arrived safely, beautifully packed" H.R, Hampshire

"Deep joy, I can put the chilblain cream away! Thanks, I love your stuff, we have been in your thermals, well, not yours, but you know what I mean, since the kids were little and as they grow up we pass them along the line as they are so durable. Long may you keep supplying us. Thanks" P.R.G. London

"I've been using a wide range of your products - bedding, towels, mats etc - for years. It's all excellent and of the very highest quality . Great customer service too. Anything cheaper is a false economy".N.D, Brighton

"Thank you for the long johns, beautifully packed and perfectly fitting, delicious to the touch." H.R, Essex

"Thanks - the most comfortable bra I have had in years! Well done!" J.B, Oxfordshire

"Just want to say thank you for the bedding. Absolutely beautiful as always. Your service is first class." B.B, Yorkshire

"Thank you. I would just like to say that it is always a pleasure to order and buy from Greenfibres whether by phone, email or internet" J.G, Kent

"Safely arrived this morning, thanks - great packaging!" S.F, Ayrshire

"Thank you for the briefs which arrived yesterday. They are really nice as usual! Such good quality! (I am busy sewing a little extra bit to the elastic making them more comfortable to me - hence the importance of the little hole giving access to it)." D.A.C, Moray

"Really appreciate the speedy delivery, which arrived in time.  Many thanks." K.V.G, London

"You are such a fab company!  Bought the plaid PJ's for the other half earlier and they are sooooo nice, I just had to get a pair for myself too.  The £10 voucher also helped.  We love the flannel bedding and is so hard to get out of bed now......" R.W, East Sussex

"Dear ones, I was so impressed at your use of organic labelling, string etc. and attractive product. Well done and I wish you prosperity." J.M, Guernsey

"I try to buy from Greenfibres as much as possible, though I am disappointed in the lack of babywear. The reasons that I support Greenfibres is for all the reasons listed in the dropdown box and I have had excellent, impressive and ethical customer service from Greenfibres in the past. I once bought a wash mitt several years ago that wore out too quickly, and it was Greenfibres who checked their records for people who had bought this product, as there was obviously a design or material fault, and refunded me for the product out of their own initiative. I have never in my life had this happen to me as a customer, and it left a lasting impression of the sincerity of Greenfibres as an ethical business." M.B, Oxon


"We ordered a double standard latex mattress (69072) from you which we received last week. Just like to say that we are delighted with it - it is so comfortable and at the same time very supportive. I also feel that when things like this are made organically, fairly traded and from good quality natural products ethically sourced it makes all the difference how things 'feel' (energetically). Thank you." S.H, Surrey

"We love our new mattress sooooooooooooo much but now I can't get out of bed and even got flu I think to subconsciously be able to stay there longer, I might become a sloth now.  It's amazing!" Paula,

"Dear Greenfibres, I've placed quite a few orders with you since last December and I've been pleased with all of them, but I wanted to say an extra thank you because with my latest order you've really rescued me. It included gifts for a newborn baby that I really should have sorted out sooner, and was anxious to send on as soon as possible. I placed the order on Sunday evening and received it on Tuesday - brilliant. In addition, just like previous orders I have placed with you, not only were the items as good as I hoped - often not the case when you buy things on the internet - they were actually that little bit nicer. Thanks very much for the prompt and efficient service, and for the excellent quality of your products. Long may you thrive". R.R, Scottish Borders

"These (maternity) bras are fab! At last, ones that fit and so comfortable.  So much so that my sister wants some too. Thank you." J.C, Angus

"Just to say my order arrived today and I want to congratulate you on your exemplary service. Lovely roll neck tops - soft, good fit, good colours - and beautifully packed. Even got a free unbleached cloth! I have not used your service before but I shall definitely do so again." M.S, London

"Thanks for your sock darning clip on youtube. I saw it & now am darning all my husband's socks. Have done about a dozen pairs!" D, Australia

"Thank you for our very comfortable duvet - haven't slept so well for months." S.C, Gloucestershire

"I'm just reporting that I'd ordered a mattress protector yesterday.  It arrived first thing this morning and it's absolutely beautiful, wonderful quality, and I'm thrilled to bits with it. I'm absolutely stunned with the service and the product.  I'm sure I will order from you again and please quote me.  I'm thrilled that people still make products of this quality.  Thank you very much." Mrs Fox, Dorset

"Thank you for the pyjamas you have just sent me. I was hugely impressed by your packaging – no plastic bags! Well done!" V.M, Monmouthshire


"Could I just say how impressed I am with the prompt and sensible service I have received from you. I am very happy with my new bras and hope to use you again in future" S.G, Gloucestershire

"Just to let you know that I have received my mattress and I am very pleased with it. Its exceedingly comfortable without being too spongy. Thank you!" Hazel from

"Dear Greenfibres team, Thank you for my order which arrived this morning. I am so pleased with the quality of the goods and thank you also for the lovely Tautropfen samples. I'm sure I will enjoy using them and will order some of their products soon" M.B, Oxfordshire

"I received yesterday a delivery from Greenfibres ( 2 x cartons ), one carton contained hand towels and the other 12 x candles. It seems there is nothing wrong with your website or your service. ....again, thank you." B.S, London

"Hi Guys, just got the PJ's and they are fantastic, thanks so much! Just wish we had a Company like yours here in NZ. Thanks again" S.D, New Zealand

"Thank you very much, my son has been wearing the socks which has reacted well to his itchy feet condition. So I am impressed with that so far, it has made life so much easier and thank you for dealing with this matter fast and efficiently. Much appreciated." S.M, London

"Thank you the duvet arrived today... and is snugly on the bed ... feels great and I'm sure will last for years." L.B, Wales

"Dear Greenfibres, The nightshirts arrived this morning and I just had to write to thank you for such a truly wonderful product. I try to shop ethically where possible but the quality can be very hit-and-miss. Your products are second to none. The nightshirts are a lovely weight in what is clearly top-quality organic cotton, and finished to the highest standard, as well as a flattering yet comfortable fit. Bravo!" V.S, Northamptonshire

"Thanks for sending my recent order so quickly. The bustier is really soft and comfortable, and gives a nice streamlined shape. I couldn't believe a bra could be so comfortable and look good at the same time. I'm looking forward to trying some of your other styles, like the sports bra." M.E.A, Dundee

"Just letting you know I got my order today and I love it! The merino vest is adorable on my baby boy and feels like it's going to keep him lovely and warm. Thank you, I'm sure I'll be back to order more in the future!" K.R, Derbyshire

"Dear Greenfibres people - I was finally able to collect the fabric from my London friend over the winter holiday. Thanks again for sending it to her; I'm really glad to be able to use it in my designs. Thanks for doing everything you do." Lori Del Genis -


"Just wanted to thank you for your extremely efficient service - emails for each stage of the ordering/delivering process made the whole thing very easy to keep tabs on and know when to expect the package.  Am also delighted with the item, as I knew I would be having ordered from you before". J.E, Stroud

"Oh wow, I love you people at Greenfibres!" H.P, Leicestershire

"Have just received the pjs today and the lovely gift of a facecloth. Many thanks. I am very impressed by the ease of ordering with you." G.R, Ireland

"Natural latex pillow is best ever! No more stiff neck problems" D.F.S, Plymouth


"Very good delivery always on time no delays excellent. The washing powder we ordered is brilliant to use so little but really gets the clothes clean and fresh.The gall soap is amazing wow I am very impressed. Will stick to your products from now on. R.T, Nottinghamshire

"Just to let you know I ordered some of the herringbone fabric and it arrived super quick- this morning actually, its really lovely quality and I cant wait to make a yoga bag and if there's enough left I might make myself a skirt.Thanks very much." J.A,Tyne & Wear

"Thank you so much for the wonderfully comfortable organic cotton long johns & long sleeve vests, and the demeter wool & silk long johns. My daughter and I have been so pleased with them, we are ordering some more! from now on we won't any other brand of underwear! The towelling bathrobe also feels gorgeously luxurious to wear. Thank you. M.L, Devon

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