Delivery

Postage and packaging costs for mainland UK including Highlands & Islands are £4.50 for all orders under £80 and free p&p for orders over £80.

For the Channel Islands and Northern Ireland, p&p for orders under 5kg is £4.50 and orders over 5kg are £23 (courier only), but orders over £180 are sent free of p&p.

Heavy items, such as beds, slats and mattresses, will incur a Heavy Item Delivery Charge, which will be notified to you as soon as possible after your order is placed, and not later than the point at which you may still cancel the order, i.e. before you are charged for the item.

The Heavy Item Delivery Charge is shown on the description of the products to which it applies.

International Shipping

We are very happy to send orders to all worldwide destinations, and have regular courier services to continental Europe, the US, Canada, Hong Kong and Australia.

Shipping costs and options are dependent on the total weight and volume of your order and the final destination. When you start placing an order on our website the shipping costs will be shown prior to you committing to your order.

All you need to do is add items to the shopping basket, then view your shopping basket and there’s a button to easily change the delivery country to see your available shipping options.

Why not have a go…shipping is probably less expensive than you think.

Please note that we do not ship mattresses and bed frames outside of Europe.

Orders going outside the EU are generally not subject to UK VAT on despatch. However, they may attract import taxes upon receipt of the order.

Express Handling

For an additional £6 (on top of p&p if applicable), we offer an Express Handling Service for both mainland UK and overseas orders that are received by 11am GMT (Mon-Fri) and can be sent out the same day by either 1st class post or 24hr carrier (neither guarantee next day delivery). Express orders received after 11am GMT will be despatched the next business day.

Greenfibres Ltd is registered in the UK. Company reg. no. 2892399, reg. address: 30 Fore Street, Totnes, TQ9 5RP. VAT number 685 3081 19.

Legal Statement

Prices are correct at the time of going to print / online but are subject to change without notice. Prices include VAT where applicable. We reserve the right to change the designs and details of items featured in the catalogue or in this web site. We have made every effort to ensure that items are shown accurately, however, please understand that there might be slight variations in colour or texture, and that items may undergo slight alterations after information has been published.

Discounts, where offered, are conditional on availability and in the event of a discounted item not being available, are not transferable to non-discounted items. Discounts are not accumulative: only one discount may be applied for any one item.